info@digital-planet.co.uk
+44 (0) 20 7971 1388 ( UK )
+1 347 781 4934 ( USA )

Privacy Policy

Our Privacy Policy falls into two sections.


1) Privacy statement for customers using Digital Planet’s 360-degree digital marketing services
2) Privacy statement for visitors to sites tracked by Digital Planet

Digital Planet is a registered trading name of Digi Solution London Limited – Registered in England Number 10866671. Contact Address: Nile business centre, 56-60 Nelson street London E1 2DE

 

At Digital Planet, providing our customers with useful Analytics without infringing on privacy is of the utmost importance. You may wish to review this entire document, or you can skip to the section that is most relevant to your area of interest.

  • General information
    Digital Planet is committed to maintaining the trust and confidence of its customers and visitors to our web sites. We are also committed to the security of the data we collect for sites using Search Analytics, and the trust and confidence of visitors who frequent those sites. That’s why we want you to understand when we collect and use information about you, the actions we take to protect your privacy and our commitment to data security. Because your privacy is important, Digital Planet will not sell, rent or trade your personal information except as outlined in this privacy statement.
  • What is Digital Planet’s business?
    Digital Planet provides a fully managed digital marketing services (including search engine optimisation) for its clients with the express aim of improving their website’s ranking positions in the main organic search engines such as Google and MSN.

The following documents describe our privacy practices for www.digital-planet.co.uk It details how we handle the information we gather about visitors to our customers’ web sites running Digital Planet Search Analytics as well as information about our customers’ visits to www.digital-planet.co.uk to retrieve their reports.

 

1) Privacy Statement for customers Using Digital Planet’s 360-degree digital marketing services

  • Privacy principles
    Our client’s data and privacy are most important to us, Digital Planet conducts its business under the following privacy principles:
  • Principle 1 – Your information is secure
    All the statistical information we compile for your web site and personal information that we collect about you is considered confidential. This information is protected by usernames and passwords. You should keep your password and user name confidential. We have implemented industry standard security mechanisms to protect this information from loss, misuse and unauthorised access, disclosure, alteration and destruction. Examples include limited access, firewalls and security analysers using SSL encryption to protect transmission of data. Digital Planet Search Analytics are configured to provide effective security.
  • Principle 2 – Digital Planet has limited access to your information
    Digital Planet will not access, modify, or otherwise divulge the statistical information we compile for your site except for the express purpose of generating reports which have been authorised by you or otherwise agreed to by you, or unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Digi Solution London Limited (Digital Planet); (3) enforce our agreements with customers and visitors; or (4) troubleshoot any service problems.
  • Principle 3 – Use of cookies, off Site Java-Script and other data collection methods
    Cookies are small pieces of information that a web site transfers to your computer’s hard disk for record-keeping purposes. Java-Script
  • Either can make a web site more useful by allowing the site to personalise information for visitors and by storing information about customer preferences on a particular site. The use of both is an industry standard, and many major web sites use them to provide useful features for their customers.
  • For customers of Digital Planet Live, we store the following information:

* Subscription status
* User language
* User ID

We use this information for the following purposes:

* To identify you
* To customise our site for you
* To help improve navigation

Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. However, you will not be able to use Digital Planet’s Apollo Campaign Management System if you do not accept the cookie defined above.

Your visitors can also reject cookies. If a visitor to your web site rejects cookies, Digital Planet captures only a part of the information necessary to generate all traffic reports.

  • Principle 5 – Personal information
    Digital Planet’s registration form requires users who sign up for digital marketing services to give us contact information (such as their name, telephone and e-mail address). At no point will this information be sold, rented or in any way released without your express permission.
  • Principle 6 – Access to personal information stored at Digital Planet
    Customers have access to personal information about them that Digital Planet holds in the CRM database through the web-based administrative console located at crm.digital-planet.co.uk customers can correct this information where it is inaccurate. This is the only place that a customer must change their information to ensure full functionality of the Digital Planet service.
  • Principle 7 – Opting out
    Individuals may opt-out of receiving future marketing e-mailings from Digital Planet. To remove your name from our e-mail list, please go to https://digital-planet.co.uk/
  • Principle 8 – Changes to our privacy policy
    If Digital Planet makes any material changes to the way we use your personally identifiable information, we will notify you by e-mail.
  • For more information
    If you have any questions or comments about this policy, our services, or your experience with Digital Planet, you can use the Feedback page on our site, or write to us at:

Contact Us

Digital Planet (Digi Solution London Limited)
Nile Business Centre, 56-60 Nelson street, London E1 2DE

Email: info@digital-planet.co.uk, Tel: 02079711388

 

2) Privacy Statement for Visitors to Sites Tracked by Digital Planet

  • Privacy principles
    Because your trust and confidence are important to us, Digital Planet conducts its business under the following privacy principles:
  • Principle 1 – No collection of personal information

Digital Planet does not collect any personal information such as names, ages, phone numbers, addresses or e-mail addresses from visitors to our customer’s web sites.

  • Principle 2 – No combination of browsing and web traffic information with personal information
    Since Digital Planet does not collect any personal information from website visitors, we do not combine traffic analysis information with personal information such as name, age, phone number or postal address.
  • Principle 3 – No aggregation of individual visitor traffic patterns across multiple sites
    Digital Planet does not collect individual profile information for visitors across multiple sites and does not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.
  • Principle 4 – Collection of non-personally identifiable information

Digital Planet collects anonymous visitor information such as the search engine used to visit a client site, the search query used and pages visited. Digital Planet collects this non-personally identifiable information for the following purposes: (1) to provide anonymous statistical analysis visits via organic search engines to our customers for their web sites; (2) to administer our web site and servers, (3) to allow for auditing of our services by third parties, and (4) to improve our services.

  • Principle 5 – Anonymous use of cookies
    It is Digital Planet’s policy to use cookies only for more accurate anonymous traffic analysis such as tracking the search engine used, the search query and the pages visited on a client’s website. The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address. In addition, Digital Planet does not link cookies to personal data such as name, age, phone number, e-mail address or postal address. As we do not build a database of individual visitors, the data that we do collect is never stored in any individual user profile; the data collected serves only to update aggregate counts allowing our customers to monitor traffic on their site. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies.

Digital Planet customers use customised JavaScript tracking code provided by Digital Planet to track anonymous information about their web site visitors’ activity. This code contacts Digital Planet’s servers, receives a response, and loads an image to the page. This 1×1 image is called a clear gif or web bug. This JavaScript tracking code does not collect personal information such as name, age, phone number, mailing address or credit card numbers from visitors to our customers’ web sites. Visitors may elect to opt out of receiving tracking cookies for all sites using Digital Planet’s services. Please visit our opt-out page for more information.

  • Principle 6 – No individual profiling
    Digital Planet does not create individual profiles of visitors. We do not have a database of individual profiles of each visitor. Digital Planet collects data in aggregate form and data is not recorded or stored about individual visitors.
  • Principle 7 – Third party access
    Our customers control access to Digital Planet’s analysis reports. Digital Planet does not provide access to anyone other than the visitors identified by our customers.
  • Principle 8 – Opting out of tracking cookies
    You may elect to opt out of receiving tracking cookies for all sites using Digital Planet’s services. To do so, you will need to accept a cookie indicating your choice. Please visit our opt-out page for more information.
  • For more information
    If you have any questions or comments about this policy, our services, or your experience with Digital Planet, you can use the Feedback page on our site, or write to us at:

Contact Us

Digital Planet (Digi Solution London Limited)
Nile Business Centre, 56-60 Nelson street, London E1 2DE

Email: info@digital-planet.co.uk, Tel: 02079711388