The fact that phone conversations are still beneficial to advertisers – may come as a surprise. This may come as a surprise, considering how obsolete calls seem in the texting and smartphone age. Why is that so, then? Why Do Advertisers Care About Driving Calls to Their Business? In other words, we can say it is because dialing an advertiser’s number is significantly more valuable than merely clicking on their website link. What is your thought on this?
Well, the question, “why should you care about generating phone calls” must have been answered. But, at the same time, numerous related discussions demand elaboration. So let us discuss it here in this article.
Build More Trust and Reliable Indicators
The value is justified because phone calls provide a considerably more accurate indication of an advertisement’s efficacy than a simple link click. Calls are the fastest and most precise way for advertisers to gauge the effectiveness of their advertising. This is because clicking a link to an advertisement is more straightforward for a customer than picking up the phone and calling the number that may be listed or connected to the ad.
Any person or potential lead is highly interested in what is being advertised if they take the time to call, hold on the line, and speak to a representative.
So therefore, the rate of purchase will increase if the customer lead is more significant.
A Better Percentage of Conversion Rate
The majority of marketers are concerned with improving their conversion rates. The number of visitors to your website or viewers of the advertisement who took the intended action is referred to as the conversion rate. This is the advertisement’s call to action, which is “Add to Cart.” The best way to increase conversion rates is through phone conversations because they give advertisers the finest opportunity to assess consumer leads. Advertisers are likely to have higher conversion rates if they can speak with customers on the phone directly. Because as was previously stated, if a customer is taking the time to contact us, they are probably already interested.
Proper Training of the Representatives
Make sure that everybody who will be taking calls has received the necessary training. A script is sometimes provided for sales representatives by companies that excel at turning calls into sales. This keeps the conversation moving forward and eliminates any guesswork in determining the prospect’s needs. Although having well-trained salespeople may seem obvious, you would be astonished at how many people who answer the phone do not have the necessary abilities to turn leads into sales.
Check the Call Quality
Constantly monitor call quality. Call quantity is significant, but call quality is equally or even more crucial. Therefore, you should monitor call quality and your efforts to increase call volume.
Two aspects of call quality are stated below:
- The most evident is whether calls are coming from relevant potential customers; and
- Whether the people answering the phones are doing a good job.
If the call quality is not good, you should immediately think of a better or different strategy for your marketing or business plan. In this case, you can contact our marketing experts here.
So, what are the other benefits for which advertisers care for driving calls?
Apart from the mentioned above, there are a few more such as :
- They are relatively quicker
- The younger generation today favors placing phone orders
- Calls frequently result in substantially greater conversion rates
- Auctions for mobile call commercials are more straightforward to win
Please remember to add your favorite reason in the comment section below.
How to Generate More Customer Phone Calls?
Here are a few strategies you might employ to increase the number of phone calls from customers.
- Call to Action, or CTA must be very forceful and clear. Customers are far more drawn to the phrase “Call Us for More Information at This Number” than the generic “Click Here” because it explains exactly what they should be doing. Consumers prefer clear instructions and directions. Therefore, getting leads requires your website or marketing to have a sound navigational system. Users will immediately quit your website if it is disorganized and they can not figure out how to get in touch with you.
- Call tracking is another powerful tool with much additional capability. This analytics technology enables you to track and assess the volume of calls a particular advertisement generates.
- The following very effective method is incentives. It would be best if you never undervalued
the importance of incentives. Even if the incentive is not very strong, incentives are nonetheless quite effective. For instance, your business would be pretty inexpensive to give customers a voucher or discount in exchange for their phone calls. Because calls can be valuable, the eventual payoff would probably be higher than the loss.
- A thorough and effective social media advertising plan should be created. The plan includes several advertising components, including emails, website links, social media accounts, and phone numbers. The majority of employers are concerned with generating business calls for a variety of reasons.
- Use of a Local Number: A local phone number is crucial if you own a local business. Customers will find it simpler to contact you, which will foster trust.
- Another effective way is to use Call-Only Campaigns & Ads- Launching call-only advertising in Google Ads is an option for running search campaigns with phone extensions. Call-only advertisements eliminate the uncertainty surrounding whether or not your prospects see a phone number because advertisers do not have complete control over when call extensions do and do not show. With call-only campaigns, the ad unit not only always provides your phone number but also restricts how a prospect can get in touch with your company.
Ultimately, we are clear enough about Why Do Advertisers Care About Driving Calls to Their Businesses. Despite the perception that phone calls are an antiquated medium for marketing and advertising, businesses who employ them place a high value on them. You may increase phone calls and sales by providing consumers with clear direction and calls to action in your marketing and website content. If you need any further tips or are interested in knowing marketing strategy regarding how advertisers should use correct methods via Calls to foster your business, you can contact us.
Also read:
- Lead Generation For Technology Companies
- Lead Generation In London
- Importance Of Social Media In Sales And Revenue Increase
Frequently Asked Questions
What is a Call to Action?
A statement or request that urges the reader to do something is known as a call to action. Anything from downloading to purchasing to joining a mailing list could be an action. The reader will receive clear directions on what to do next from a powerful CTA that is concise and direct.
How Do I Get People to Call My Business?
Although there are various strategies, you might employ to increase the number of phone calls from customers for your business. Here we have listed a few:
- Call to Action, or CTA must be very forceful and clear
- Most important is you should add phone call numbers on landing pages
- Call tracking is another significant tool to increase the number of phone calls
- Another effective method is incentives.
How Do I Get More Calls from Google Ads?
Here are some pointers for using call advertisements and call assets in Google Ads to generate more business, such as:
- Set your goals objective correctly for better analytics
- Make sure your call advertising is successful
- It would be best if you counted the calls you get
- Improve the effectiveness of your call advertising
How Do You Drive a Call?
Make sure your campaigns are optimized to generate business, including call extensions. For example, the simplest way to increase the number of calls generated by your sponsored search advertisements in Google Ads and Microsoft Ads is to use call extensions.
How Should You Talk With a Potential Sales Lead?
Although there are various ways, here are some simple points which will help you to start a call with a potential lead-
- Greet them warmly
- Mention the analysis you conducted into their business
- Do not mention a link you have in common
- You can cite a corporate contact
- Please make use of the data in their LinkedIn profile
Do not be shy or nervous at the time of the presentation. Always be confident about your data and the example you share with the client.